Travel Brake Privacy Policy
Last Modified: 24/01/2026
Introduction
This Privacy Policy outlines Travel Brake ("we", "our", or "the Company") practices with respect to information collected from users who access our website at https://www.travelbrake.com ("Site"), or otherwise share personal information with us (collectively: "Users").
Grounds for Data Collection
The processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for:
- The performance of our contractual obligations towards you;
- Providing you with our services;
- Protecting our legitimate interests (e.g., improving our services, preventing fraud);
- Compliance with legal and regulatory obligations.
By using the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
What Information We Collect
We collect two types of information:
1. Non-Personal Information
This includes un-identified and non-identifiable information that may be collected automatically. Examples include:
- Device/browser type
- Operating system
- Language preferences
- Access time and date
- Browsing actions (e.g., pages viewed, clicks)
2. Personal Information
This includes individually identifiable data such as:
- Full name
- Email address
- Phone number
- Postal address
- IP address and geolocation
- Device identifiers (e.g., MAC address, UUID)
- Booking and travel details voluntarily submitted by you
How We Receive Information
We collect your Personal Information when:
- You provide it voluntarily (e.g., during booking or inquiry);
- You use or access our Site;
- We receive data from third-party analytics or service providers.
How We Use Information
We do not rent, sell, or share your Personal Information except as described in this Privacy Policy.
We may use your information to:
- Respond to inquiries or support requests
- Provide and improve our services
- Communicate updates, offers, and marketing materials
- Analyze Site usage and performance
- Deliver relevant advertisements
- Comply with legal requirements
We may share information with:
- Our trusted service providers (hosting, analytics, marketing)
- Subsidiaries and affiliates
- Legal authorities, if required by law
User Rights
You may request to:
- Access your stored Personal Information
- Receive a copy of your data
- Correct or update inaccurate information
- Delete your Personal Information
- Object to or restrict our use of your data
- File a complaint with a supervisory authority
To exercise these rights, contact our Data Protection Officer (DPO) at:
📧
info@travelbrake.com
📍
Travel Brake, International House, 142 Cromwell Road, London, Kensington SW7 4EF
Retention
We retain personal information only as long as necessary for:
- Providing services
- Legal and regulatory compliance
- Dispute resolution
- Business operations
We may delete or anonymize unused or outdated data at our discretion.
Cookies
Our Site uses cookies to enhance user experience, including:
- Session Cookies: Temporary; deleted when browser closes.
- Persistent Cookies: Retained for future visits.
- Third-Party Cookies: Used by analytics or ad providers.
We also use Google Analytics to understand usage trends. For more information, see Google Analytics Privacy Policy.
You can manage cookies through your device or browser settings.
Advertisements
You may opt out of third-party advertising networks via:
We may use third-party advertising technologies to serve interest-based ads using cookies.
Marketing
We may use your Personal Information to send promotional content. You can unsubscribe at any time by following the opt-out instructions in our messages.
Please note that service-related communications (e.g., booking confirmations or legal notices) are not subject to opt-out.
Corporate Transactions
In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
Minors
Our services are not directed at children under 18. If you believe a minor has provided us with Personal Information without parental consent, please contact us at info@travelbrake.com.
Third-Party Links
Our Privacy Policy does not cover third-party websites or services. We encourage reviewing their privacy policies independently.
Data Security
We implement industry-standard measures to secure your data. However, no system is completely immune from unauthorized access or misuse.
Data Transfers Outside the EEA
If we transfer data outside the EEA, we ensure it is done in compliance with UK GDPR—either to countries with adequate protection or through legally binding agreements.